Scaling a home care business from $11 million to $21.6 million in just two years is a remarkable achievement—one that is made possible through an unwavering focus on customer service, a high sense of urgency, and empowering coordinators with full autonomy. Here’s how...
When I started my homecare business in January of 2010, I left behind a career as a Registered Nurse in a local trauma center. My nursing career had included years of experience as a paramedic on a mobile intensive care unit and as an ER nurse. While I was skilled in...
Social media makes it easy.LinkedIn especially—though you could use Facebook—but LinkedIn is powerful because everyone has their name, title, and role listed. You can find exactly who people are. Start by following their page, maybe introduce yourself, or see if you...