When is the last time you received a meaningful, handwritten thank you note from someone? Put yourself back into that moment and think about how it made you feel. In my case, it was from one of our clients who was attending an event we were hosting. I had spoken about...
Prior to the pandemic, care for our aging population was already moving from facility to home. The pandemic accelerated this shift across the United States and worldwide by proving that home is the safest place for our seniors to receive care. In the United...
Survey time is always stressful for home care agencies. You and your staff work every day to provide quality care and monitoring, but it does not mean something won’t slip through the cracks. Below are the items listed by CHAP as most-cited deficiencies (in bold)...
We have finally made it to part four of “The Road To $10 Million.” In part one, we discussed how many locations, how long it’s going to take, and how we can scale this business quickly. In part two, we discussed the office staff, managing them, and the roles that...
Forward by Brett Schmidt: The past eight years have been full of chaos and fun. It started with lots of phone calls in the middle of the night about caregivers not showing up for their shifts and now lots of opportunities as a reward for hard work. My mom is a...
