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Are You Qualifying Your Accounts?

Are You Qualifying Your Accounts?

Home Care Marketing I can’t tell you how many home care marketers complain to me about their lack of referrals.  Despite their hard-working efforts, so many marketing representatives are falling short of getting business.  And the question is always, “WHY?” The answer...
Hiring a New Marketing Rep?

Hiring a New Marketing Rep?

Home Care Marketing I know we like to have fun with these dramatizations, but this one in particular addresses a pretty serious matter.  Tony and I wanted to show home care agencies what NOT to do when they hire a new marketing representative. This exact scenario...
You’re done, but wait…One More!

You’re done, but wait…One More!

Home Care Marketing It’s 4pm.  You just walked out of another referral source that was too busy to see you.  They took your information, they said they would call you if they had someone for you, they asked you to leave.  You’re exhausted.  It’s been a long day.  You...
#TBT Do You Know Your Operational Metrics?

#TBT Do You Know Your Operational Metrics?

Home Care Referrals Are you keeping tabs on your business? Are you bringing in too many cases that are below your minimum rate? The best tool I found for calculating and keeping good count is Operational  Metrics of Measurement. Looking at the weekly number of hours...